Resolved -
We confirm that the issue is solved and our services are back to normal.
We apologize for the inconvenience.
If you are still experiencing any issues or have questions or concerns, please contact our support team on the webform on our help center at https://support.360learning.com/hc/en-us/requests/new.
Thank you for your patience and continued trust in 360Learning!
Dec 8, 09:14 CET
Update -
We are continuing to investigate this issue.
We will send an additional update on Monday, Dec 8, 9am.
Dec 5, 18:28 CET
Investigating -
Our engineering team has identified an issue affecting our AI features.
This issue affects all users having access to some of our AI features:
- Document-based course builder
- Automated Quiz
We are investigating the root cause and working on a solution.
An additional update will be sent around 6pm CET.
Dec 5, 16:25 CET