All Systems Operational
Uptime over the past 90 days. View historical uptime.
Web Application uptime ? Operational
90 days ago
99.97 % uptime
Today
API Operational
Android App Operational
iOS App Operational
Marketing website Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Version release maintenance May 25, 06:00-07:00 CEST
We are planning a scheduled downtime on all our services.
Posted on May 4, 07:34 CEST
System Metrics Month Week Day
API Response Time - Europe
Fetching
API Response Time - North America
Fetching
API Response Time - Asia Pacific
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Past Incidents
May 23, 2022

No incidents reported today.

May 22, 2022

No incidents reported.

May 21, 2022

No incidents reported.

May 20, 2022
360learning.com unavailable
Resolved - This incident has been resolved.
May 20, 17:33 CEST
Monitoring - The service is back to normal.
A more in-depth investigation is performed
May 20, 15:27 CEST
Investigating - Our service is currently unavailable since 15:04 CEST. We are currently investigating.

We are very sorry for the inconvenience caused by this technical problem.
May 20, 15:04 CEST
May 19, 2022

No incidents reported.

May 18, 2022

No incidents reported.

May 17, 2022

No incidents reported.

May 16, 2022

No incidents reported.

May 15, 2022

No incidents reported.

May 14, 2022

No incidents reported.

May 13, 2022

No incidents reported.

May 12, 2022

No incidents reported.

May 11, 2022
Error when importing images or documents
Resolved - Our infrastructure has been scaled up to handle an unusual upload traffic.
Incident has been solved at 16:31 CEST

We’re sorry for the trouble you may have experienced.
May 11, 16:54 CEST
Update - We are continuing to work on a fix for this issue.
May 11, 16:02 CEST
Identified - Since 2022-05-11 15:28:00+02:00, we encounter an issue on document uploads.
We have identified the root cause and are working to its resolution
May 11, 16:01 CEST
May 10, 2022

No incidents reported.

May 9, 2022
Platform - Video streaming outage
Resolved - Due to a server upgrade, the 360Learning video streaming service wasn't accessible today from approximately 3:41 PM to 3:56 PM Paris time.
We're sorry for the trouble you may have experienced.
May 9, 16:17 CEST
Platform Outage
Resolved - Due to a limit in our web application firewall configuration, 360Learning wasn't accessible today from approximately 10:27 AM to 10:35 AM, Paris time.
We're sorry for the trouble you may have experienced.
May 9, 11:39 CEST
Microsoft Azure Upgrade
Completed - Based on our monitoring, all services are back to normal post-upgrade.
May 9, 08:58 CEST
Verifying - The upgrade is complete and services have been restored. We are currently monitoring platform performance to ensure that the new infrastructure is stable.

Services were unavailable from 10:00 to 14:00 CEST.
May 7, 14:00 CEST
Update - Services are currently down as we upgrade our servers. We will post status updates as needed.
May 7, 10:03 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 10:00 CEST
Scheduled - We will start upgrading our servers at 10:00 AM CEST . During this process, we expect up to 4 hours of downtime.

For more information, please check out our knowledge base article (https://support.360learning.com/hc/articles/360058699412).
May 7, 09:23 CEST
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