Resolved -
We confirm that the issue is solved and our services are back to normal.
We apologize for the inconvenience.
If you are still experiencing any issues or have questions or concerns, please contact our support team on the webform on our help center at https://support.360learning.com/hc/en-us/requests/new.
Thank you for your patience and continued trust in 360Learning!
Mar 20, 21:19 CET
Monitoring -
Web application is back to normal. Monitoring if all clients are correctly served.
Issue was coming from an invalid cache on our load balancers.
Mar 20, 21:06 CET
Update -
Rebuild and deploy did not fix the issue.Served files are still invalid.
Mar 20, 20:19 CET
Update -
We are continuing to work on a fix for this issue.
Mar 20, 18:59 CET
Update -
We are rebuilding and redeploying the application to ensure all files are up to date in our CDN.
It will take 1 hour.
Mar 20, 18:57 CET
Identified -
Web application fails to load and return a blank page.
We identified the problem come from a missing file not served by our CDN.
Mar 20, 18:50 CET