Courses statistics are unavailable

Incident Report for 360Learning

Resolved

Incident closed. Statistics are fully functional.

Posted Dec 19, 2023 - 14:41 CET

Monitoring

Fix successfully applied in production. Statistics are back. We will monitor statistics status.

Posted Dec 19, 2023 - 14:16 CET

Update

Fix tested and validated in our test environment. Launching fix in production. Time to recovery <30min.

Posted Dec 19, 2023 - 14:09 CET

Update

Update: We are currently testing the fix in our testing environment.

Posted Dec 19, 2023 - 14:03 CET

Identified

Courses statistics are unavailable since 19th December at 9:45am CET. Problem is identified and fix is incoming. No estimated time to recovery available yet.

Posted Dec 19, 2023 - 13:34 CET

This incident affected: Web Application.