AI features are down

Incident Report for 360Learning

Resolved

A fix has been applied successfully. The platform is now up and running.
We maintain reinforced monitoring to accompany this return to normal.

Posted May 29, 2026 - 23:18 CEST

Investigating

A critical issue is currently affecting our AI systems.
As a result, all our generative AI features are currently unavailable:
- Course Builder
- Smart Reviews
- AI Companion
- AI Moderation
- Question and Quiz Generation
- AI Inline Editing

We are aware of this issue and are actively investigating. We will keep you posted and provide the next update as soon as more information becomes available.

Posted May 29, 2026 - 17:30 CEST

This incident affected: Web Application, Android App, and iOS App.